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Frequently Asked Questions

At ERA Cleaning Service, we redefine what clean means for homes and businesses

  • What types of cleaning services do you offer?

    At ERA Cleaning LLC, we provide a wide range of cleaning services for both businesses and residential homes. Our commercial services include office cleaning, floor care, window cleaning, restroom sanitation, and more. For residential clients, we offer general house cleaning, deep cleaning, move-in/move-out cleaning, and specialized services tailored to your needs.

  • Are your cleaning products eco-friendly?

    Yes, we prioritize the health of our clients, their families, and employees, as well as the environment. We use eco-friendly, non-toxic cleaning products that are safe for people, pets, and the planet. If you have specific product preferences, we’re happy to accommodate those as well.

  • How do you ensure quality in your cleaning services?

    Our team is composed of trained, experienced professionals who are dedicated to delivering top-quality cleaning every time. We have a detailed checklist for each job, and our supervisors regularly conduct quality checks to ensure our high standards are consistently met. Customer feedback is also essential to us, and we are always open to suggestions to improve our services.

  • Do you offer customized cleaning plans?

    Absolutely! We understand that every space has unique cleaning needs. We work with you to create a customized cleaning plan that fits your schedule, preferences, and budget. Whether you need daily, weekly, bi-weekly, or one-time cleaning, we can tailor our services to meet your specific requirements.

  • What is your pricing structure?

    Our pricing depends on the size of your space, the scope of services required, and the frequency of cleaning. We offer competitive rates and are transparent with our pricing. Contact us for a free, no-obligation quote tailored to your specific needs.

  • Are you licensed and insured?

    Yes, ERA Cleaning LLC is fully licensed, bonded, and insured. We take the safety of our clients and employees very seriously, and our insurance covers any potential issues that may arise during the cleaning process.

  • Do I need to be home or at the office while you clean?

    That is entirely up to you! Many of our clients provide us with access to their homes or offices while they are away, and we ensure their spaces are clean and secure upon their return. However, if you prefer to be present during the cleaning, we are happy to accommodate your schedule.

  • What areas do you serve?

    We proudly serve Huntsville, Alabama, and the surrounding areas, including all of Madison County. Whether you need residential or commercial cleaning, our team is ready to assist.

  • What should I do before your cleaning team arrives?

    For residential cleanings, it’s helpful to tidy up any clutter and ensure access to areas you’d like cleaned. For commercial cleanings, please make sure that any sensitive documents or personal items are secured. Our team will handle the rest!

  • How do I book a cleaning service?

    Booking with ERA Cleaning LLC is easy! You can contact us via phone, email, or through our website. We’ll discuss your cleaning needs, schedule a visit, and create a customized cleaning plan for you.

STILL HAVE QUESTION?

If you need more information or have specific questions, we’re here to help. Reach out to our friendly team today, and we’ll be happy to assist you!

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